Manage promotional deals, discounts, and special offers for your shopping center
What is Deals Management?
The Deals Management module allows you to create, organize, and display promotional offers from retailers at your shopping center. Deals can include discounts, special promotions, limited-time offers, and exclusive savings that help drive traffic and engagement.
Deals are displayed on kiosks, digital displays, and mobile apps, giving shoppers easy access to current promotions and helping retailers increase foot traffic to their stores.
Deals management page - Visual card layout with search, sort, and filter functionality
Key Features
Add promotional offers with images, descriptions, and expiration dates
Link deals to specific retailers and multiple locations
Set start and end dates for automatic deal activation and expiration
Filter deals by active, expired, or all deals with retailer filtering
Manage deals across multiple shopping centers (Company/System Managers)
Toggle deals on/off and track active vs expired promotions
Deals Page Overview
The Deals page displays all promotional offers for your shopping center in a visual card-based layout:
Create new promotional deals for retailers
- • Located at the top of the page
- • Opens the Add Deal modal/form
- • Available to all user levels
- • Quick access to create promotions
Add/Edit deal form with all required fields and configuration options
Search through deals by retailer name or deal title
- • Real-time search as you type
- • Searches deal titles and retailer names
- • Helps quickly locate specific promotions
- • Works across all deal statuses
Organize and filter deals by various criteria
- • 'Recently added First' sorting option
- • Active/Expired/All status tabs
- • Filter by specific retailer (functions as group by retailer)
- • EA deals filter (coming soon for all users)
- • Super admin users can filter by EA deals currently
Visual cards displaying deal information
- • Deal image or promotional graphic
- • Deal title and description
- • Expiration date clearly displayed
- • Toggle switch to activate/deactivate
- • Delete icon to remove deal
- • Click card to edit deal details
Visual cues for deal status
- • Blue toggle = deal is active
- • Gray toggle = deal is inactive
- • 'EA' badge = Engagement Agents deals (3rd party partner)
- • EA deals are automatically entered via API
- • Expiration dates shown on each card
- • Expired deals automatically moved to Expired tab
Deal Components
Each deal card contains the following information and controls:
Visual promotional graphic for the deal
- • Prominent placement at top of card
- • Recommended size: 800x400px minimum
- • Supports JPG, PNG formats
- • Should clearly communicate the offer
Clear, concise title describing the promotion
- • Keep titles under 60 characters
- • Include key offer details
- • Example: 'Midnight Release: Pokémon Legends Z-A'
- • Should be eye-catching and descriptive
When the deal expires
- • Format: 'Expiry: Oct 16, 2025'
- • Displayed prominently on card
- • Deals automatically expire on this date
- • Can be extended by editing the deal
Control whether deal is visible to shoppers
- • Blue toggle = active and visible
- • Gray toggle = inactive and hidden
- • Toggle on/off without deleting
- • Useful for temporarily hiding deals
Remove deal permanently
- • Red trash can icon
- • Confirmation required before deletion
- • Permanently removes deal
- • Cannot be undone
Indicates deals from Engagement Agents (3rd party partner)
- • 'EA' badge in corner of card
- • Highlights deals from Engagement Agents
- • Automatically applied to EA deals
- • Cannot be manually toggled (API controlled)
- • EA deals are automatically entered via API
Common Deal Types
Percentage Discount
25% Off All Jeans
Specific percentage off products or categories
Dollar Amount Off
$10 Off Purchase of $50 or More
Fixed dollar discount with minimum purchase
Buy One Get One
BOGO 50% Off Shoes
Purchase promotions with free or discounted items
Free Gift with Purchase
Free Tote Bag with $75 Purchase
Complimentary items with qualifying purchase
Limited Time Offer
Weekend Flash Sale - 40% Off
Short-duration promotions to drive urgency
Event-Based Promotions
Back to School Sale
Seasonal or event-tied promotional offers
Exclusive Member Deals
VIP Members: Extra 20% Off
Special offers for loyalty program members
User Permissions & Capabilities
Different user types have varying levels of access to deal management features based on their role and center assignments.
Deal Management Capabilities:
Can create deals for their assigned center only
Can edit deals for their assigned center only
Can delete deals for their assigned center only
Automatically posts to their assigned center - no selection needed
Cannot access or manage deals from other centers
Typical Deal Workflow
Retailer Provides Deal Details
Coordinate with retailer to get offer details, restrictions, and promotional image
Create Deal in Portal
Click 'Add Deal' and enter all required information including image, title, dates, and retailer
Set Expiration Date
Configure when the deal starts and ends to align with retailer's promotion schedule
Activate Deal
Toggle deal to active status to make it visible on kiosks and displays
Monitor Performance
Track deal visibility and coordinate with retailer on promotion success
Deal Expires or Remove
Deal automatically expires on end date, or manually delete when promotion ends early
Best Practices
Creating Effective Deals
- • Use high-quality, eye-catching images that clearly show the offer
- • Keep deal titles concise but descriptive (under 60 characters)
- • Include all important restrictions or requirements in description
- • Set accurate expiration dates to avoid confusion
- • Verify details with retailer before publishing
- • Test deal visibility on kiosks after activation
Deal Organization
- • Use consistent naming conventions for easy searching
- • Regularly review and remove expired deals
- • Use the filter by retailer feature to manage specific stores
- • Sort by 'Recently added First' to see newest promotions
- • Toggle off deals instead of deleting if they might return
- • Coordinate deal timing with retailer event schedules
Multi-Center Deal Management
- • For Company/System Managers: Create deals once and assign to multiple centers
- • Verify each center has the participating retailer before assigning deals
- • Customize deal details if offers vary by location
- • Monitor expiration dates across all centers
- • Communicate with center managers about new deals
Image Best Practices
- • Use high-resolution images (minimum 800x400px)
- • Ensure text in images is readable on kiosks and mobile
- • Match retailer's brand colors and style
- • Include offer amount/percentage prominently in image
- • Keep file sizes under 2MB for faster loading
- • Use landscape orientation for best card display
Communication & Coordination
- • Confirm deal details with retailers before going live
- • Notify center staff when major deals are activated
- • Update deals promptly if retailer changes terms
- • Remove or deactivate deals immediately if retailer discontinues offer
- • Track which deals drive the most shopper engagement
- • Follow up with retailers on deal performance
Ready to Manage Deals?
Access the Portal CMS to create, edit, and manage promotional deals for your shopping center.
Access Portal CMS