Add Retailer

Learn how to add retailers to your shopping center from EyeOn's library or create custom entries

What is the Add Retailer Feature?

The Add Retailer feature allows you to quickly add tenants to your shopping center directory. EyeOn maintains a comprehensive, curated library of national and regional retailers, making it easy to add established brands with pre-loaded information including logos, descriptions, and social media links.

If a retailer isn't found in the EyeOn library (such as local businesses or unique tenants), you can create a custom retailer entry with all the necessary information. New retailers you create are automatically added to the EyeOn library for future use by other centers.

Add retailer form showing fields for general retail stores

Add retailer form for general retail stores

Add retailer form showing restaurant-specific fields and categories

Add retailer form with restaurant-specific categories and fields

Key Features

Smart Search

Real-time search with autocomplete as you type retailer names

Curated Library

Access to EyeOn's extensive library of pre-loaded retailer information

Quick Addition

Add retailers from library with just local information (location, phone)

Custom Retailers

Create new retailer entries for local or unique businesses

Pre-loaded Content

Library retailers include logos, descriptions, and social media links

Library Contribution

New retailers you create are added to EyeOn's shared library

Adding a Retailer: Step-by-Step Process

The process differs slightly depending on whether the retailer exists in the EyeOn library or needs to be created from scratch:

Adding from EyeOn Library (Recommended)

  1. 1

    Open Add Retailer Modal

    Click the 'Add New Retailer' button on the Retailers page

    Action:

    A modal window opens with a search field

  2. 2

    Search for Retailer

    Start typing the retailer name in the search field

    Action:

    Real-time autocomplete suggestions appear as you type, showing matching retailers from the EyeOn library

  3. 3

    Select Retailer

    Click on the desired retailer from the search results

    Action:

    The Edit Retailer form opens with pre-loaded information (name, logo, categories, description, social links)

  4. 4

    Add Local Information

    Enter center-specific details:

    Fields to Complete:

    • Retailer Location (required) - Suite number or location description (e.g., 'Suite 205' or 'Near Macy's')
    • Retailer Phone - Local store phone number
    • Additional Tags - Optional custom tags for filtering
    • Extra Local Description - Optional additional description specific to this location
    • Custom Flags - Optional flags for special features
    • Edit Retailer Hours - Set specific operating hours if different from center hours
  5. 5

    Add Retailer to Center

    Click the 'Add Retailer' button

    Action:

    The retailer is added to your center's directory with all library information plus your local details

Creating a New Retailer

  1. 1

    Open Add Retailer Modal

    Click the 'Add New Retailer' button on the Retailers page

    Action:

    A modal window opens with a search field

  2. 2

    Search Attempt

    Start typing the retailer name to check if it exists

    Action:

    If no matching results appear, the retailer is not in the EyeOn library

  3. 3

    Open Creation Form

    Click the 'Submit' button without selecting a retailer

    Action:

    The Create Retailer form opens with empty fields

  4. 4

    Enter Required Information

    Fill in all required fields marked with asterisks (*):

    Fields to Complete:

    • Retailer Name * - Full business name
    • Retailer Logo * - Upload a high-quality logo image
    • Retailer Location * - Suite number or location description
    • Categories * - Select appropriate retail category from dropdown
    • Description * - Rich text description of the retailer's offerings and services
  5. 5

    Enter Optional Information

    Add optional details to enhance the retailer profile:

    Fields to Complete:

    • Retailer Phone - Store phone number
    • Additional Tags - Custom tags for filtering and organization
    • Edit Social Links - Add website and social media links
    • Edit Retailer Hours - Set specific operating hours
    • Custom Flags - Special features or attributes
  6. 6

    Create Retailer

    Click the 'Create Retailer' button

    Action:

    The retailer is added to your center AND to the EyeOn library for future use by all centers

Required Fields for New Retailers

When creating a new retailer entry, the following fields must be completed:

Retailer Name

*

The official business name of the retailer

Example:

Macy's, Apple Store, Joe's Coffee Shop

Tips:

  • Use the official brand name
  • Include proper capitalization
  • Avoid abbreviations unless part of the official name

Retailer Logo

*

A clear, high-quality logo image representing the retailer

Example:

Square logo file (PNG or JPG), minimum 500x500 pixels recommended

Tips:

  • Use high-resolution images for best display quality
  • Square aspect ratio works best
  • Transparent background (PNG) is ideal
  • File should be under 5MB

Retailer Location

*

The specific location within your shopping center

Example:

Suite 205, Near Food Court, Second Floor by Macy's

Tips:

  • Include suite or unit numbers when available
  • Use landmark descriptions for kiosk locations
  • Be specific enough for visitors to find the store

Categories

*

The primary retail category that best describes the business

Example:

Fashion & Apparel, Electronics, Fine Dining

Tips:

  • Choose the most relevant category
  • Use Restaurant Categories for food establishments
  • Multiple categories can be assigned
  • Proper categorization improves filtering and search

Description

*

A detailed description of the retailer's products, services, and offerings

Example:

See Macy's example: fashion brands, beauty products, home goods

Tips:

  • Include product lines and services offered
  • Mention notable brands or specialties
  • Use the rich text editor for formatting
  • Keep descriptions informative but concise
  • Highlight what makes this retailer unique

Optional Features & Enhancements

Additional information that can enhance retailer profiles:

Edit Social Links

Add the retailer's website and social media profiles

  • Website URL
  • Facebook page
  • Instagram profile
  • Twitter/X account
  • Other social platforms

Edit Retailer Hours

Set specific operating hours if different from center hours

  • Regular hours by day of week
  • Holiday hours
  • Special event hours
  • Seasonal hour changes

Additional Tags

Custom tags for better organization and filtering

  • Featured retailer
  • New arrival
  • Seasonal
  • Local business
  • Kids friendly

Custom Flags

Special attributes or features

  • Pet friendly
  • Wheelchair accessible
  • Free WiFi
  • Curbside pickup
  • Online ordering

Extra Local Description

Additional information specific to this location

  • Local manager information
  • Location-specific services
  • Parking information
  • Special local offerings

Best Practices

Using the EyeOn Library

  • Always search the library first before creating new entries
  • Library entries include verified logos and descriptions
  • Pre-loaded social media links save time and ensure accuracy
  • Use exact brand names for best search results
  • If you find a similar retailer, consider if it's the same brand

Creating Quality Entries

  • Upload high-resolution, clear logos for professional appearance
  • Write detailed, informative descriptions
  • Include all available contact information
  • Add social media links to help customers connect
  • Use accurate categorization for better discoverability
  • Verify all information before clicking Create Retailer

Location Information

  • Be specific with suite numbers and floor locations
  • Use recognizable landmarks when describing locations
  • Consider how information appears on kiosks and wayfinding
  • Update location information if retailers move within the center
  • Include directional hints for hard-to-find locations

Ready to Add Retailers?

Access the Portal CMS to start adding retailers to your shopping center directory.

Access Portal CMS