Manage contact information and key personnel for your shopping center
What is the Center Contacts Page?
The Center Contacts page allows you to manage all contact information for your shopping center. This includes phone numbers, email addresses, and contact details for various departments and key personnel.
Maintaining accurate contact information ensures that visitors, tenants, and staff can easily reach the appropriate departments or personnel when needed.
Key Contact Management Features
Add, edit, and delete contact information for various departments
Easily add new contact entries with department names and phone numbers
Update existing contact information as departments or personnel change
Delete outdated or incorrect contact entries
Reorder contacts using drag-and-drop functionality
Categorize contacts by department or function for easy access
Contact Types
Common Contact Types
Typical contact categories found in shopping centers:
- Management - Main office contact for general inquiries
- Security - Emergency and security-related contacts
- Leasing - Information about available spaces and leasing opportunities
- Maintenance - Facility maintenance and repair requests
- Marketing - Promotional and advertising inquiries
- Guest Services - Visitor information and assistance
Center Contacts Page Components
Contact List
The main contact list displays all center contacts with key information:
- • Contact Number: The phone number or extension for each department
- • Department Name: Clear identification of each contact's purpose (Management, Security, etc.)
- • Drag Handle: Icon to reorder contacts by dragging
- • Visual Organization: Clean, easy-to-scan layout
Add New Contact
The 'Add New Contact' button allows you to create new contact entries:
- • Blue action button for adding contacts
- • Opens a modal or form to enter contact details
- • Fields include department name and phone number
- • Easy-to-use interface for quick contact addition
Edit Functionality
Each contact can be edited to update information:
- • Click on a contact to edit its details
- • Update department names and phone numbers
- • Save changes with a single click
- • Cancel option to discard changes
Center Contacts Best Practices
Contact Management
- • Keep contact information up-to-date at all times
- • Verify phone numbers and extensions regularly
- • Include area codes for all phone numbers
- • Use clear, descriptive department names
- • List emergency contacts prominently (e.g., Security)
Organization
- • Order contacts by priority or frequency of use
- • Group related contacts together
- • Place emergency contacts at the top of the list
- • Use consistent naming conventions
- • Remove outdated contacts promptly
Accessibility
- • Ensure contact information is easily accessible
- • Display contacts on public-facing websites when appropriate
- • Provide after-hours emergency contact information
- • Include backup contacts for critical departments
- • Make contact information available to all staff
Ready to Manage Center Contacts?
Access the Portal CMS to start managing your center's contact information.
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